Privacy Policy

This privacy notice for Orkestra LLC (doing business as LCN) ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Visit our website at https://orkestra.libetario.com, or any website of ours that links to this privacy notice
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@orkestra.us.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include:

• Names
• Phone numbers
• Email addresses
• Job titles
• Mailing addresses
• Contact preferences

Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. How Do We Process Your Information?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To deliver and facilitate delivery of services to the user: We may process your information to provide you with the requested service.
• To respond to user inquiries/offer support: We may process your information to respond to your inquiries and solve any potential issues you might have.
• To send administrative information to you: Details about our products, services, terms, and policy updates.
• To send you marketing and promotional communications: In accordance with your marketing preferences. You can opt out at any time.

3. When and With Whom Do We Share Your Personal Information?

4. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or securely store and isolate it from further processing until deletion is possible.

5. How Do We Keep Your Information Safe?

We have implemented appropriate and reasonable technical and organizational security measures. However, despite our safeguards, no electronic transmission over the Internet or storage technology can be guaranteed to be 100% secure. Transmission of personal information to and from our Services is at your own risk.

6. Do We Collect Information From Minors?

By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users under 18 has been collected, we will deactivate the account and take measures to promptly delete such data.

7. What Are Your Privacy Rights?

Withdrawing your consent: If we rely on your consent to process your personal information, you have the right to withdraw it at any time by contacting us.

Opting out of marketing: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in the emails or contacting us. You may still receive non-marketing, service-related communications.

8. Controls for Do-Not-Track Features

Most web browsers include a Do-Not-Track ("DNT") feature. Because no uniform technology standard for recognizing DNT signals has been finalized, we do not currently respond to DNT browser signals or similar mechanisms.

9. Do California Residents Have Specific Privacy Rights?

California Civil Code Section 1798.83 ("Shine The Light"): Allows California residents to request details regarding personal information disclosed to third parties for direct marketing purposes once a year, free of charge.

CCPA Privacy Notice

The California Code of Regulations defines a "resident" as every individual in California for other than a temporary/transitory purpose or domiciled in California residing outside the state temporarily.

Retention Policy: Category A & D details are kept for as long as the user maintains an account with us.

We have not sold or shared any personal information to third parties for business or commercial purposes in the preceding 12 months, and will not do so in the future.

10. Do Virginia Residents Have Specific Privacy Rights?

Under the Virginia Consumer Data Protection Act (CDPA), you have the right to:

• Be informed whether we process your data
• Access, correct, or delete your personal data
• Obtain a copy of data previously shared with us
• Opt out of targeted advertising, data sales, or profiling

We respond to all requests without undue delay (within 45 days). You may appeal any declined action within 60 days by emailing admin@orkestra.us.

11. Do We Make Updates to This Notice?

The updated version will be indicated by an updated "Revised" date and will be effective as soon as accessible. We encourage you to review this privacy notice frequently.

12. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email or mail us at:

13. How Can You Review, Update, or Delete Data?

Based on applicable laws, you may have the right to request access to, change, or delete the personal information we collect. To make a request, please submit a data subject access request or reach out via our contact email.